Your Health Matters to Us
We hope you are well. Just like you, Brad and I are concerned about the latest developments regarding COVID-19 (Coronavirus) and would like to share the steps we are taking to support the continued health and safety of your family and ours.
Dashing Dishes will continue to operate in a controlled, sanitary and food-safe manner:
Dashing Dishes operates out of an AHS-approved, food-grade facility that is closed to the public Our limited staff have all successfully completed AHS-certified food safety training All utensils and packing equipment are thoroughly washed and sanitized before and after each use In addition to these everyday procedures, Dashing Dishes is implementing additional precautionary measures:
We are temporarily suspending our reusable cooler bag exchange. You will receive a brand new insulated cooler bag with each delivery. Please do not leave out any of your used cooler bags -- they are yours to keep and you will not be charged. We are pausing the pick-up option for customer orders and will only offer no-contact delivery service. A few ongoing updates:
We will be posting our available dates one week at a time due to the current ever-changing situation, and hope to have new dates available on the website every Friday. Due to impacts on Alberta's supply chain, we may experience shortages on specific ingredients. We may omit non-key ingredients or substitute with the best possible option (i.e. whole green beans for cut ones). If we need to remove a meal from our menu due to ingredient scarcity, we will directly contact affected customers. Shipments of our insulated cooler bags from Ontario have been unexpectedly suspended due to restrictions in that province. We will have a suitable replacement going forward but you may receive your order in a new cardboard box, if necessary. Regarding deliveries, please continue to practice social distancing for the safety of our driver. Please continue to think of us if you (or a loved one) need help stocking your freezer with a no-contact option. Your Dashing Dishes meals can always be delivered unattended. Let us help you get through this challenging time.
We understand how nerve-wracking our current situation can be. Let's look out for one another! If we can help in any way, please feel free to reach out.
From our Dashing Dishes family to yours, thank you for your continued support.
Stay healthy and safe,
Nydia & Brad